Support & Hosting

Keep the system reliable after launch

Choose maintenance, monitoring, deployment, and response coverage based on how often the system changes and what an interruption would mean for your team.

Launch care

post-launch verification
defect correction within the agreed scope
configuration and content guidance
deployment and access checks
handover questions

Ongoing maintenance

dependency and security updates
scheduled backup checks
performance and error review
deployment management
small agreed improvements
maintenance notes after each cycle

Priority incident coverage

defined coverage hours
written response and escalation targets
production incident triage
monitoring alerts routed to an owner
recovery steps documented in advance
coverage tailored to system criticality

Hosting and deployment

domain and SSL configuration
application and database hosting
backup and restore planning
availability and error monitoring
deployment management
environment and access configuration
infrastructure options selected for the workload

Choose the support level based on how important the system is.

Availability and response targets are agreed for the specific architecture and support plan. Standard support does not include an automatic uptime guarantee.

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Tell us how critical the system is and we will suggest the right support level.